Automobile headlights, office ceiling lights, shipboard lights, and flashlights are make up the bulk of LED converted lights used in the US Military today. And just like many emerging technologies widely adopted by the military, commercial and residential LEDs have gained popularity in recent years. Regardless of whether you are a civilian or soldier, the common misconception of LED lighting is that it’s more expensive. This case study provides consolidated research that thoroughly examines and demonstrates the benefits of LEDs over its counterparts.
The biggest initial barrier for the widespread adoption of LED lighting (also known as Solid-State Lighting (SSL)) was a purchase price greater than the equivalent Compact Fluorescent Lamp (CFL) or incandescent bulb. SSLs are defined as a light source that emits solid-state electroluminescence through light-emitting diodes (LEDs) and do not use thermal radiation or fluorescent tubes. (Solid-State Lighting n.d.) Since 2000, the Department of Energy (DOE) has invested heavily in Solid-State Lighting (SSL) R&D projects in order to realize the full potential of LED lighting. Finding ways to optimize the use of LEDs included research and development into the reduction of material costs, greater light output, and remedy of underlying technical challenges. As a result of improved technology, the cost of LED lighting dropped almost 40% between 2011 and 2012. (Top 8 Things You didn’t Know About LEDs n.d.)
Cost Comparison
When researching the cost comparison of LED lighting compared to a CFL or incandescent bulb, the question became:
Does switching to LED lighting actually save money, and if so, when are those cost savings realized?
In Cost Comparison (Table A), the cost and lifespan of a single LED, CFL and incandescent bulb are compared. The top-level benefits of using LEDs over CFLs or incandescent bulbs are clear; LEDs cost more upfront but use less energy and last significantly longer.
The real cost-benefit analysis of purchasing an LED bulb over its counterparts becomes clear around the 5-year mark (see Table B – 1 Ballast). At the 10-year mark, CFL bulbs cost two times the amount and incandescent bulbs are six times the amount of a single LED bulb.
TABLE A- Cost Comparison*
| Service Lifespan | Lifetime If Used 8 Hrs A Day | Projected Cost Per Bulb | KWh Of Electricity Used Over 50,000 Hrs | |
|---|---|---|---|---|
| LED | 50,000 hours | 17 years | $4.99 | 500 |
| CFL | 10,000 hours | 3.42 years | $3.95 | 700 |
| Incandescent Bulb | 1,200 hours | 150 days | $1.25 | 3000 |
TABLE B- 1 Ballast*
| 5 YEARS | 10 YEARS | 20 YEARS | |
|---|---|---|---|
| LED cost | $4.99 | $4.99 | $9.98 |
| CFL cost | $7.90 | $11.85 | $23.70 |
| Incandescent Bulb cost | $16.25 | $31.25 | $61.25 |
*The metrics shown here don’t factor in utility rate ($kWh) or energy costs
How many people does it take to change a lightbulb?
#DidYouKnow the U.S. Miliary has been one of the largest consumers of LEDs since 1998? (Snyder 2013)
DID YOU KNOW
The U.S. Military has been one of the largest consumers of LEDs sense 1998 (Snyder 2013)
It remains unknown, but what is clear is that LED lighting doesn’t need to be replaced nearly as many times as CFLs or incandescent bulbs. Using Table C – Maintenance/Bulb Replacement, let’s examine changing a CFL or incandescent bulb over the course of 20 years.
You may think to yourself, “Changing a residential light bulb may not require much manpower or preparation.” However, imagine changing a single commercial CFL or incandescent bulb 6 – 49 times over the course of 20 years. Commercial lighting, whether on a ship or in an office, is much more abundant and will require an unwarranted amount of manpower. When lighting requirements are in the thousands, as is with shipboard lighting, changing a lightbulb becomes a man hour intensive exercise.
When you consider the time it takes to replace thousands of commercial bulbs over the course of 20 years, you may be exposing your service men and women to unnecessary risk of injury and countless hours of maintenance that would be better spent on training or fleet operations.
TABLE C- Maintenance / Bulb Replacement
| 5 YEARS | 10 YEARS | 20 YEARS | |||
|---|---|---|---|---|---|
| # of Bulbs Needed | Maintenance/Bulb Replacement | Subtotal # of Bulbs Needed | Maintenance/Bulb Replacement | Total # of Bulbs Needed | |
| LED | 1 | - | 1 | 1 | 2 |
| CFL | 2 | 1 | 3 | 3 | 6 |
| Incandescent Bulb | 13 | 12 | 25 | 24 | 49 |
Military Adoption of LEDs
As stated previously, LEDs provide substantial cost, energy, and time savings over CFL and incandescent bulbs. Since the Navy first installed LEDs on ships in 2007, more than 125 ships and submarines – almost half of the current fleet – have been outfitted with more than 500,000 LED products. The Navy’s investment of millions of dollars over the years doesn’t come without a thorough backing in LED research, development and fielding. The Secretary of the Navy (SECNAV) Ray Mabus once stated that reducing just 3% of each vessel’s total energy equates to an annual savings of over $150 million in fuel consumption for the entire Navy fleet. (Shavers n.d.)
According to the Commander of Navy Installations Command (CNIC), energy bills are the single largest cost for Navy installations. Energy costs at one time made up 28% of the Navy’s overall shore budget. It was imperative to reduce these energy costs to free up budget to invest in crucial support training and fleet operations. In 2010, the Chief of Naval Operations (CNO) spearheaded an initiative titled the Navy Shore Energy Program to set specific energy goals geared towards reducing the Navy’s energy costs. The proposed outcome for these goals included reducing the shore energy consumption by 30% in 2015 and by 50% in 2020. (Navy Shore Energy Program n.d.)
Safety and Quality – Added Benefits
In addition to providing cost, energy and time savings, LEDs have been proven to improve performance and safety for our service men and women. Just by reducing the maintenance required, we are mitigating the risk of injury associated with disrupting workflow to replace a bulb. Depending on the mission, having a reliable light source can be critical to safety. Furthermore, the quality of light emitted from an LED creates a “daylight” ambient light that can increase performance and minimize the effects of eye strain, headaches, and migraines associated with traditional fluorescents. Some manufacturers even insist LED lighting can be attributed to changing a person’s mood.
LEDS Lead the Way
ADS is a proud partner and government supplier of Energy Focus, an industry leader in LED technology research and development. Outdated fluorescent technology, whether in a warehouse, on a ship or in an office is proven to cost more, use more energy, require more manpower and strain the eyes. The Energy Focus 2-ft. LED is a direct replacement for these legacy fluorescent lamps, operates with or without a ballast, works with the New Emergency Automatic Lighting System (NEALS), and has a starter that can be removed in either mode of operation. Energy Focus’ technology is the only LED replacement lamp approved by the U.S. Navy for shipboard lighting.
TEST YOUR KNOWLEDGE!
Test Your LED Lighting IQ with this QUIZ provided by the Department of Energy.
If you’d like to learn more about LED lighting and other energy efficiency solutions that can save you time and money, contact a knowledgeable ADS Representative at 866-845-3012 or fill out the information form below and we will be in touch with you within 1 business day.
WANT TO LEARN MORE!?
Fill out this form to be contacted with more information about our Energy Efficiency Solutions.
For immediate assistance, call us toll-free at 866.845.3012. Have a question or need a quote? Email us at customercare@adsinc.gurumediadev.com or contact us and we’ll respond within 24 hours.
SOURCES
- n.d. Navy Shore Energy Program. http://www.cnic.navy.mil/om/base_support/facility_system_investment/Navy_Shore_Energy_Program.html.
- Shavers, Lt. j.g. Clyde. n.d. Navy Installations Go T-LED: Replacement of Fluorescent Bulbs. http://www.navy.mil/submit/display.asp?story_id=90427.
- Snyder, Tim. 2013. LED Lights Are Now Being Used By The Military. 09 16. http://4wheelonline.com/led-lights-military.231321.0.
- n.d. Solid-State Lighting. https://en.wikipedia.org/wiki/Solid-state_lighting.
- n.d. The True Cost of Lightbulbs. http://greenlivingideas.com/2015/02/19/the-true-cost-of-light-bulbs-led-cfl-incandescent/.
- n.d. Top 8 Things You didn’t Know About LEDs. http://energy.gov/articles/top-8-things-you-didn-t-know-about-leds.
- n.d. Wikipedia. https://en.wikipedia.org/wiki/Compact_fluorescent_lamp.
ADS Inc. is a leading value-added logistics and supply chain solutions provider that proudly serves all branches of the U.S. Military, federal, state and local government organizations, law enforcement agencies, first responders, partner nations and the defense industry. ADS is a Top 50 Department of Defense Contractor and Gold Tier supplier for the Defense Logistics Agency. The company is focused on solving customers’ challenges by providing the best product and service offerings, the broadest array of procurement and contract options, world-class support and legendary customer service.
CUSTOMER PROFILE:
National Guard Unit
This particular unit of the Army National Guard is comprised of part-time citizen soldiers tasked to function as more of an operational force than a reserve. Best described as innovative, this unit is known for conducting extensive research on solutions to long-term problems and have worked with ADS over the last 3 years to implement BERG expandable and non-expandable shelter systems.
THE CHALLENGE:
Expensive and Time-Intensive Medical Care
The customer acknowledged that their existing plan to meet the requirements of their annual Periodic Health Assessment (PHA) were both expensive and inefficient. While this unit had medics trained in PHA standards and protocols, they were outsourcing medical and dental care services to contractors and civilian groups. In addition to paying for services they could provide with existing resources, some of the care facilities were not local, requiring soldiers to incur extended time out of the office and travel-related expenses to attend their PHA-related appointments.
THE PROPOSED SOLUTION:
A Purpose-Built, Portable Care Solution
BERG shelter systems offer customers the perfect blend of flexibility and capability as a mobile, towable and transportable self-sustaining operational space. Their basic non-expandable, Conex-based shelter systems are available in a variety of sizes. For those looking for a more dynamic solution, BERG also offers their E2S2 line of expandable shelter systems.
Both shelter systems are highly portable, can be loaded and offloaded by forklift or crane, and can be transported by flatbed or Palletized Load System (PLS). They also can be set up by two people in 15 minutes or less, allowing for soldiers to grow their skill sets and increase readiness more efficiently, saving both time and resources. Finally, BERG and ADS can work with customers to tailor any of their shelter systems with specific workspace, storage, equipment and supply configurations while adhering to DoD engineering and safety equipment regulations — creating a true mission-driven solution.
As it pertains to state rules and requirements, BERG shelter systems are considered a mobile structure (rather than a fixed structure), which in this instance, provided some much-needed budgetary flexibility. Since the shelter is self-deploying and can be set up by two people in 15 minutes or less it allows for soldiers to grow their skill sets and increase readiness more efficiently, saving both time and resources
By adopting a mixture of expandable and non-expandable BERG shelter systems, customers can achieve additional capability to meet concurrent readiness demands, including medical, dental, hearing, administration, operations and classroom training.
THE RESULT:
Increased Mission Readiness and Decreased Costs
After reviewing procedures and time spent in accomplishing medical, hearing and dental readiness requirements, the National Guard customer invested in eight customized BERG E2S2 expandable shelters and four 20’ Conex non-expandable shelters systems, each designed to provide care to 500+ soldiers. Of the eight E2S2s, two were outfitted to conduct PHAs, two for dental exams, and three for Administration & Operations. All four of the 20’ Conex shelter systems were dedicated to administering hearing tests.
Once ADS, BERG and the customer worked through product development, the customer elected to purchase them through the Defense Logistics Agency’s (DLA) Tailored Logistics Support Program (TLSP) contract. This IDIQ contract is scope-driven, simple to use, quick from submission to award, and accepts MILSTRIPs and MIPRs. For this requirement, the approval of funds and award through the TLSP contract took 30-45 days, and the solutions were produced and delivered to the customer within 60-90 days.
Every brigade in the National Guard has a Brigade Support Battalion (BSB) that supports Basic Combat Training (BCT). The addition of BERG shelter systems enabled this unit’s BSB to provide field maintenance and medical support more efficiently throughout training exercises without interruption to training while reducing overall costs.
In conclusion, the adoption of the BERG purpose-built expandable and non-expandable shelter systems resulted in tremendous cost, time and resource savings, as well as increased efficiency in skill set development and additional budgetary funds to invest in medical and dental requirements for the National Guard soldiers.
For more information on BERG shelter systems or other customized solutions to support your mission, contact a knowledgeable ADS Representative at 866-845-3012 or fill out the information form below and we will be in touch with you within 1 business day.
ADS Inc. is a leading value-added logistics and supply chain solutions provider that proudly serves all branches of the U.S. Military, federal, state and local government organizations, law enforcement agencies, first responders, partner nations and the defense industry. ADS is a Top 50 Department of Defense Contractor and Gold Tier supplier for the Defense Logistics Agency. The company is focused on solving customers’ challenges by providing the best product and service offerings, the broadest array of procurement and contract options, world-class support and legendary customer service.
SEEKING A CAREER THAT LEVERAGES YOUR DRIVE, INTELLIGENCE AND UNMATCHED INTERPERSONAL SKILLS? Do you thrive on achieving aggressive goals and working independently? Are you looking for a challenging and fast-paced work environment? ADS, Inc. is looking for exceptionally talented, top-performing Sales and Vendor Relations professionals with drive and enthusiasm to further sales growth. Please visit our Career page to get started!
Current Job Openings:
About ADS
ADS Inc. is a leading value-added logistics and supply chain solutions provider that proudly serves all branches of the U.S. Military, federal, state and local government organizations, law enforcement agencies, first responders, partner nations and the defense industry. ADS is a Top 50 Department of Defense Contractor and Gold Tier supplier for the Defense Logistics Agency. The company is focused on solving customers’ challenges by providing the best product and service offerings, the broadest array of procurement and contract options, world-class support and legendary customer service.
Adam Casagrande hired as General Counsel and Executive VP for ADS, Inc.
VIRGINIA BEACH, VA. September 8, 2016 – Adam Casagrande, an attorney at Williams Mullen with more than 15 years experience, has moved to ADS, Inc. to become General Counsel and Executive Vice President.
Casagrande brings an extensive background in government contracting and complex business litigation to the defense and government contractor, as well as management expertise. While at Williams Mullen, Casagrande served as Managing Partner for Hampton Roads, Vice President of the firm and a member of the Board of Directors. Prior to joining Williams Mullen, he served as law clerk for Justice A. Christian Compton of the Supreme Court of Virginia.
Casagrande received his B.A. from James Madison University and his J.D. from the College of William & Mary Law School. Casagrande is active in the Hampton Roads community where he serves as Commissioner of the Norfolk Hospital Authority and a member of the Board of Directors for various organizations including TowneBank, the Virginia Zoological Society and the Greater Norfolk Corporation.
Adam Casagrande,
General Counsel and Executive VP
“Adam’s extensive legal experience and familiarity with ADS has made him a valuable addition to the company since his first day on the job, Our legal group team has never been stronger than it is today.” – ADS Chief Legal Officer, Charles Salle
Adam has been recognized for his achievements by respected publications including Inside Business Magazine’s “Top 40 Under 40” list, as well as their “Legal Elite” rankings and has received accolades from Virginia Super Lawyers Magazine.
“I have never seen a group of people more committed to finding new and innovative ways to solve our customers’ challenges than the team at ADS”, said Jason Wallace, the company’s Chief Executive Officer. “Adam’s fresh perspective is already bringing us new ideas that I have no doubt will make a positive impact on our business. I am confident that with his oversight, ADS will be able to continue to focus on what we care about the most – serving our men and women in uniform.”
For more information about ADS and our Career Opportunities,
contact us here or visit our Career Page.
About ADS, Inc.
ADS Inc. is a leading value-added logistics and supply chain solutions provider that proudly serves all branches of the U.S. Military, federal, state and local government organizations, law enforcement agencies, first responders, partner nations and the defense industry. ADS is a Top 50 Department of Defense Contractor and Gold Tier supplier for the Defense Logistics Agency. The company is focused on solving customers’ challenges by providing the best product and service offerings, the broadest array of procurement and contract options, world-class support and legendary customer service. To learn more, please visit the ADS website at www.adsinc.gurumediadev.com
PRESS CONTACT
Sarah Nicosia
ADS Public Relations
(757) 627-7373
SNicosia@davisadagency.com
ADS Inc. is a proud multiple award recipient of the Defense Logistics Agency’s (DLA) Special Operations Equipment (SOE) and the
Fire & Emergency Services Equipment (FESE) contracts as part of the Tailored Logistics Support Program (TLSP). As an incumbent Prime Vendor, ADS has proven itself successful in fulfilling customer equipment and incidental service needs and requirements since its first prime vendor contract awarded back in 2001 and its first TLS award acceptance in 2005.
ADS’s experienced contracting team, expansive customer-focused sales task force and its positive relationships with over 3,000 partner suppliers contributes to its ability to exceed the TLS program’s primary goals of reducing costs, ensuring product of choice, improving logistics response time and increased customer support. In this blog, we are going to highlight 6 important things you need to know about leveraging DLA’s TLS contracts in 2016. Be informed with ADS!
The deadline for submitting End of Year (EOY) orders through DLA’s TLSP Contracts have been moved up two weeks!
The deadline for submitting End of Year (EOY) orders through DLA’s TLSP Contracts have been moved up two weeks!It’s all too common for government entities to reach a “use it or lose it” period towards the end of the fiscal year. This is a pertinent time for buyers to determine any outstanding requirements and submit them to their contracting office for approval.
Did you know the TLSP contract submission deadlines are set almost two weeks earlier than they were last year?
This means NOW is the time to start gathering any last minute purchasing requirements. See Diagram A – TLSP Procurement Vehicles for additional information regarding order processing as it pertains to the FESE and SOE programs.
Note: All TLS orders must be submitted to DLA by September 9, 2016 at 11:59 p.m. Any orders with Fiscal Year (FY) 16 funds submitted past that timeframe will be returned to the submitter. Any orders received after that timeframe will be processed as FY17 funds.
The process for ordering through FESE and SOE TLS has changed as recent as May 31st, 2016.
The process for ordering through FESE and SOE TLS has changed as recent as May 31st, 2016.DIAGRAM A – TLSP Procurement Vehicles
| TLSP Contract | FESE | SOE |
|---|---|---|
| Changes to Process? | Yes | Yes |
| Effective Date | May 2016 | November 2015 |
| Order Submission Deadline | September 9, 2016 11:59 p.m. EST | September 9, 2016 11:59 p.m. EST |
| Average Bid Processing Time | 30 days | 30 days |
| Equipment Category | Equipment and incidental services in the Fire and Emergency arena including CWMD, CT. | Equipment and incidental services. Includes all major operation equipment categories. |
| Equipment Type | -Hoses, nozzles and tools -Rescue Devices -SCBA and Respiratory Protection -Uniforms -Turn Out Gear and Other Protective Products -Thermal Imaging Equipment -First Response and SAR Equipment -Decontamination Equipment -Detection Equipment -Communication Equipment -Surveillance and Alarm Systems -Suppression, Surveillance Systems -Emergency Vehicle Exhaust and Vent Systems -First Responder Equipment and Training -Breathing Air Compressors -Emergency Egress -Pumps -Generators -Related Incidental Services | -Survival Gear and Equipment Kits -Tactical Equipment -Personal Protection Equipment -Protective Eyewear and Vision Enhancing Equipment -Escalation of Force Equipment -VBSS -Diving Equipment -Thermal Protection Equipment -Communication Devices -Compressors and Air Purification Systems -Hyperbaric Equipment -Lifesaving/SAR Equipment -Air Crew/Support/Flight Deck Safety Items -Protective Gear -Miscellaneous Apparel -Clothing and Textiles -Load Carrying Equipment -Lethality Support Items -Mountain Climbing Equipment -Related Incidental Services |
| Funds Accepted | MILSTRIP/MIPRs | MILSTRIP/MIPRs |
| Sourcing Requirements | Items must comply with Berry Amendment, Free Trade Agreement and Buy American Act. | Items must comply with Berry Amendment, Free Trade Agreement and Buy American Act. |
As defense budgets shrink and a larger emphasis is put on improving the ordering process, the FESE and SOE TLSP contracts have adapted to continue to provide users with a simple, efficient procurement vehicle. The changes adopted this year give customers greater visibility on orders, more accurate pricing information and valid obligation/transfer of funding directly with DoD Finance personnel.
Changes to the SOE TLS Program (Effective November 2015) & FESE TLS Program (Effective May 31, 2016) Due to a mandate to conform to Audit Readiness requirements, several changes have been made to the SOE & FESE ordering process that the customer may or may not be informed of.
Most recent changes under the DLA Troop Support – Construction and Equipment Program:
For more information on how these changes affect the ordering process flow please download the flowchart provided by DLA.
1. Customer must now register a designated Finance Office Point of Contact (FOPOC) with their account and submit their information. Here are instructions on how to complete the designation form provided by DLA.
2. Once the customer’s FOPOC is registered, orders can be submitted for equipment, supplies and/or services under the current Order Request Spreadsheet. Once DLA approves the items for scope the request will be solicited amongst the qualified TLSP vendors.
3. DLA will email the Price Acknowledgement Spreadsheet to BOTH the Ordering Activity as well as the FOPOC.
4. Once the order is approved by the FOPOC and the Ordering Activity, the customer submits required funding information via the FOPOC Review Spreadsheet to DLA.
5. Upon award, DLA will send a second notification to the FOPOC and the Ordering Activity letting them know the order is awaiting obligation in the system.
6. Once the KO obligates the order, a third email will be sent to the FOPOC and the Ordering Activity with final order line item details.
7. A final email will be sent from DLA to the customer and will include a request to post receipt of the order in DoD EMALL.
It’s easier than ever to register with DLA.
It’s easier than ever to register with DLA.To have access to a wide variety of Commercial Off-The-Shelf (COTS) equipment, incidental services and training through the SOE & FESE TLS Programs, qualifying customers must be authorized DOD, Federal or other DLA approved, federally-funded agencies. For more information on how to register, if you haven’t already, contact the following contracting offices
DUNS: 027079776
FESE FESE WEBSITE
Registration: Email | FESECustomerRegistration@dla.mil Ordering: Email | FESOrders@dla.mil Questions: Email | FESECustomerInfo@dla.mil
SOE SOE WEBSITE
Registration: Email | SOECustomerRegistration@dla.mil Ordering: Email | SOEOrders@dla.mil Questions: Email | SOECustomerInfo@dla.mil
Every request is approved on a case-by-case basis. Increase your chances of a quick, smooth approval process with these tips:
Every request is approved on a case-by-case basis. Increase your chances of a quick, smooth approval process with these tips:There are several reasons why DLA would not award or approve product requests. It’s important to keep in mind that DLA may not always know of the product (if it’s new technology for example) and may not always know the relevant application and how it pertains to your mission and the contract scope.
You can buy incidental services through TLS if they’re ancillary and purchased with a product.
You can buy incidental services through TLS if they’re ancillary and purchased with a product.According to Bloomberg Government, the government’s top four spending categories are services-related.
When it comes to the purchase of incidental services through the FESE and SOE TLS Program contracts, they are typically requested as an additional line item on the Customer Order Request Form and are ancillary to a product being requested. Incidental service requests should also ensure proper functional capability and safety of the accompanying product(s). Consistent with product requests, DLA will approve incidental service requests on a case-by-case basis. See Diagram C – EXAMPLES OF INCIDENTAL SERVICE REQUESTS for examples of these requests for both FESE and SOE programs. For additional instruction, visit the DLA SOE TLS Customer Guidelines and DLA FESE TLS Customer Guidelines or contact your respective TSLP Contract Manager.
DIAGRAM B – DLA Order Rejections
| DLA Support Rejections | Rejection Prevention |
|---|---|
| Item is not within scope of program. | -Provide spec sheets or a link to the manufacturer’s website where applicable in the “Additional Information” column (I) of the Customer Order Request Form to help explain the requirement. -For unusual or new products provide an explanation of the application or Statement of Intended Use in the “Item Description” or column (H) of the Customer Order Request Form. -If incidental services are required be sure to provide an additional line item titled “Incidental Services” and a detailed Statement of Work. |
| Item is not Berry Compliant. | Reference the FAQ regarding Berry Compliance. |
| Item is not manufactured in a qualifying or designated country. | Reference the list of acceptable countries. |
| Requested items cannot be obtained. | Ensure that the manufacturer understands they will be contacted by six government prime contractors that they will need to price instead of of pricing the government directly. |
| Incomplete or erroneous information on the order request form. | Be sure to fill the order request form in full. |
DIAGRAM C – Examples of Incidental Services Requests
| FESE | SOE |
|---|---|
| Extinguisher and SCBA refills | Repair |
| Hose Testing | Extended Warranty |
| Ladder Testing | Re-Certification Services |
| Protective Clothing Laundering & Repair | Maintenance |
| Pressurized Bottle Hydraulic Testing | Incidental Training (Instructions on equipment sold in the program, i.e. SCUBA gear) |
| Equipment Functional Testing and applicable training | |
| Inspection and maintenance of Fire Training, Suppression, Alarm and Surveillance Systems (Fixed & Mobile) | |
| Training concerning items provided under the contract | |
| Conversion | |
| Calibration | |
| Overhaul | |
| Repair | |
| Installation |
ADS can…
ADS can…Help you tackle road blocks early on.
Help you select equipment that fits your needs and requirements.
Provide procurement options through both of our FES and SOE TLS contracts.
Keep you updated on shipping information when your order is complete.
HOW TO ORDER:
1. Send RFQ to ADS
- Request a quote from your ADS Account Manager. They will help you identify the best procurement options for your requirements – GSA, TLS, Open Market, etc.
2. ADS Provides Quote
- Our knowledgeable ADS Account Managers can help you select equipment to satisfy your requirements, determine procurement options, as well as verify part numbers, lead times, pricing (including freight), and country of origin.
3. Register for the Program
4. Submit Your Order
- Email your completed order request to DLA Troop Support. They will act as your contracting office.
- Contact Info: SOE TLS Orders: SOEorders@dla.mil
- Contact Info: FESE TLS Orders: FESorders@dla.mil
5. You’re All Set!
- DLA Troop Support will compete the requirement amongst the participating TLS vendors and provide best pricing for all items requested.
- Once approved, DLA Troop Support will contact you and your FOPOC for funding information.
- Once that is processed, an award will be made!
WANT TO LEARN MORE!?
Fill out this form to be contacted with more information about our Procurement Solutions and Contracts
About ADS ADS Inc. is a leading value-added logistics and supply chain solutions provider that proudly serves all branches of the U.S. Military, federal, state and local government organizations, law enforcement agencies, first responders, partner nations and the defense industry. ADS is a Top 50 Department of Defense Contractor and Gold Tier supplier for the Defense Logistics Agency. The company is focused on solving customers’ challenges by providing the best product and service offerings, the broadest array of procurement and contract options, world-class support and legendary customer service.
By: Patrick Shipp, Category Manager, Energy Efficiency
Throughout U.S. history, the logistics of war have been as important as the men and women serving on the front lines. From General Washington’s long winter at Valley Forge to the treacherous mountains of Afghanistan, uninterrupted access to ammunition, food, and fuel remains a critical component of mission success.
While the delivery of ammunition and food can be conducted through airborne operations, and their consumption can be regulated, the requirement for always-on power solutions presents a unique problem. Communications, surveillance and environmental systems require the use of generators resulting in 24/7 consumption of fuel. Delivery of fuel cannot be impaired, and its conservation can have a dramatic impact on both budget and logistics.
Today’s Warfighter is using more electricity than any other time in our history. Individually, a Soldier now carries as much weight in batteries as he previously carried in water and ammunition. At the unit level, an operations center is using as much power as your average three-bedroom home. Today most communications equipment, lighting, environmental control units, TVs, monitors, and projectors all rely on a diesel fuel powered generator parked outside the tent. As the footprint grows, and that Tactical Operations Center becomes a base camp with billeting, kitchens, hygiene, motor pools, and additional C4ISR, power requirements grow exponentially. And all of this operates day and night, seven days a week.
Providing power has traditionally been left to diesel fueled generators, running continuously with scheduled maintenance intervals. These maintenance intervals require that additional generators be on hand to provide power to critical systems during downtime. Refueling and maintenance often reduces the Warfighter’s period of rest, which can lead to diminished performance when it counts.
Within the world of expeditionary power generation, teams of engineers work tirelessly to identify and provide solutions to our Warfighter’s energy needs. Tents with solar shades can reduce the heat from the sun. Rigid shelters designed with insulated walls keep comfortable temperatures in, and extreme temperatures out. Upgrading to more efficient compressors and Environmental Control Units with variable speed control fans can reduce consumption by several thousand watts, while still providing the same level of air conditioning. Replacing fluorescent lights with LEDs can save 20-30 watts with each bulb. LEDs also produce less heat, so cooling requirements are significantly reduced. All of these things can reduce reliance on fuel deliveries in austere environments.
Advances in power generation have also reduced the Warfighter’s reliance on fuel deliveries. Hybrid power systems with intelligent power management may be used to provide the required amount of power, while reducing fuel consumption, emissions, and noise. With the inclusion of a power management unit, batteries, and renewable power generation, there is no limit to the duration of mission without fuel resupply. These systems can be scaled to support the individual and team, up to supporting an entire basecamp with several hundred residents.
At ADS Inc., we have the ability to provide the right-sized power, right now. Our team of experts work directly with customers and manufacturers to provide solutions based not only on current needs but expected ones. From integrating existing power generation equipment into hybrid systems, to creating cutting-edge technology in response to new mission requirements, our purpose is your mission.
For more information about how ADS can help you address your energy efficiency challenges check out this solutions story, fill out the form below or contact your ADS Sales Representative today.
WANT TO LEARN MORE!?
Fill out this form to be contacted with more information about our Energy Efficiency Solutions.
For immediate assistance, call us toll-free at 866.845.3012. Have a question or need a quote? Email us at customercare@adsinc.gurumediadev.com or contact us and we’ll respond within 24 hours.
Patrick Shipp came to ADS from the U.S. Department of Energy’s Office of Energy Efficiency and Renewable Energy, where he was a Presidential Management Fellow after receiving his Masters in Public Administration from the University of North Carolina at Wilmington. As ADS’s Energy Category Manager, he is responsible for finding solutions to our customer’s power needs – whether they include improving energy resiliency in theater with innovative power generation and smart grid technology or transitioning those operational energy efficiencies to a garrison environment. Patrick and the Business Development team are focused on helping small businesses and government leaders alike meet Congressional and Executive mandates to reduce energy consumption and greenhouse gas emissions.
ADS Inc. is a leading value-added logistics and supply chain solutions provider that proudly serves all branches of the U.S. Military, federal, state and local government organizations, law enforcement agencies, first responders, partner nations and the defense industry. ADS is a Top 50 Department of Defense Contractor and Gold Tier supplier for the Defense Logistics Agency. The company is focused on solving customers’ challenges by providing the best product and service offerings, the broadest array of procurement and contract options, world-class support and legendary customer service.
WHAT DEFINES AN ACTIVE SHOOTER SITUATION?
As it relates to law enforcement, an “active shooter” situation is described as one in which a shooting is in progress and typical law enforcement protocols may be affected in terms of methods used for responding to the incident. According to the Federal Bureau of Investigation (FBI), the “active” aspect of the term implies both law enforcement and the bystander have the potential to affect the outcome based on their responses. (Federal Bureau of Investigation 2013) According to a study released by the FBI in 2013, Law enforcement and an active shooter exchanged gunfire upon their arrival to the scene in 45 out of the 160 active shooter situations throughout 2000 – 2013.
Nearly half of the shooter involved officer deaths in this study were due to being under fire in open spaces and having little training or knowledge of how to respond or protect themselves. According to Greg Ellifritz, President of Active Response Training (Follow his blog), this study revealed the importance for law enforcement to undergo additional training similar to that of military tactics such as “bounding overwatch.” (Ellifritz 2014)
A new FBI study of 2014 and 2015 active shooter incidents was released just three days after the Orlando nightclub shooting (omitting the statistics from this incident). There were a reported 40 active shooter incidents throughout the 2014 to 2015 time period. Of the 40 incidents, more than half (26) ended with law enforcement at the scene; 14 incidents ended in both gunfire exchange with law enforcement and the shooter being killed, while 12 others resulted in the shooter being apprehended.
This is a dramatic difference from the FBI’s 2000 – 2013 study that revealed more than half (90) of the 160 active shooter situations ended on the shooter’s initiative with the shooter committing suicide, ceasing to shoot or fleeing the scene. (Federal Bureau of Investigation 2016)
Although these frightening statistics (see Diagram A) are hard to comprehend, they show a strong trend towards improving the way our law enforcement are educated and protected in responding to active shooter situations.
ADS’s INVOLVEMENT:
PROTECTING YOU SO YOU CAN PROTECT OTHERS
In response to the growing number of ballistic threats to Law Enforcement, and the government’s effort to create awareness around active shooter situations, ADS has worked with reliable tactical & body armor manufacturers, LBT and Custom Armor Group (CAG), to develop a custom packaged solution.
ADS is proud to offer affordable ballistic protective equipment for law enforcement officers that is light weight, NIJ06 certified and available to ship immediately. ADS’s easy and affordable solution is the ballistic protection your department needs at a fraction of the cost.
ACTIVE SHOOTER BALLISTIC RESPONSE KIT
We hope you never have to respond to an active shooter situation. That doesn’t mean you shouldn’t be prepared for one. Our Active Shooter Ballistic Response Kits are designed to provide you with the utility and protection you need to effectively respond to an active shooter situation without breaking the bank or dealing with long lead-times.
Starting at just $295, each kit comes with your choice of a black Standard or Advanced Plate Carrier Vest from LBT, a set of Level III or Level IV rated ballistic armor plates from CAG, and a matching “POLICE” hook and loop patch.
| Standard Plate Carrier | Advanced Plate Carrier |
|---|---|
| Top loading plate pocket | Low profile adjustable shoulder pad design |
| Slick carrier with elastic sides | Molle Carrier (Front & Back) |
| Made of Cordura Nylon | Made of Cordura Nylon |
| Front & Back Loop for identification tags | Front & Back Loop for identification tags |
| Adjustable shoulder straps | Quick release side buckles |
| Guardian AR500 Level III (Steel) | 4S17 Level IV |
|---|---|
| Dimensions: 10” x 12” | Dimensions: 10” x 12” |
| Weight: 7.3lbs | Thickness: 0.35” | Weight: 7.2lbs | Thickness: 0.95” |
| Cut: Shooters (default) *Also available in Single Curve & Full Cut by request. | Cut: Shooters (default) *Also available in Single Curve & Full Cut by request. |
| NIJ06 Certified | NIJ06 Certified |
| 5-Year Limited Warranty | 5-Year Limited Warranty |
HOW TO BUY?
For more information or to order yours today, contact our knowledgeable ADS Representative by calling 800-948-9433 or fill out the information form and we will be in touch with you within 24 hours. Purchase requirements: active duty law enforcement identification.
| DESCRIPTION | ITEM # | PRICE |
|---|---|---|
| LBT Standard Response Carrier w/ CAG Level III, POLICE Patch (set of 2) | ADS-AS-STAN-III | $295.00 |
| LBT Standard Response Carrier w/ CAG Level IV, POLICE Patch (set of 2) | ADS-AS-STAN-IV | $325.00 |
| LBT Advanced Response Carrier w/ CAG Level III, POLICE Patch (set of 2) | ADS-AS-ADV-III | $350.00 |
| LBT Advanced Response Carrier w/ CAG Level IV, POLICE Patch (set of 2) | ADS-AS-ADV-IV | $375.00 |
WANT TO LEARN MORE!?
Fill out this form to be contacted with more information about our Active Shooter Ballistic Response Kits and Solutions.
I am a Police Officer with the City of Chesapeake. I am also a Marine Patrol operator during the summer months. I’m writing this to to endorse my ADS representative, Aaron Maosi. Mr. Maosi has assisted me with numerous aspects of my job, both on the street and waterway. He is easy to talk to and is very knowledgeable with the gear we need. On multiple occasions he has recommended gear that will fit our needs that worked better than the gear we asked for. I hope everyone is able to enjoy the business I have received working with Mr. Maosi. Be safe! –Kyle Villamor, City of Chesapeake Police Department and Marine Control
WORKS CITED
- Campus Safety Conference East. n.d. The Militarization of Police in America: Fact or Fiction? Accessed 08 9, 2016. http://campussafetyconference.com/east/about/event-news/the-militarization-of-police-in-america-fact-or-fiction.
- Date, Jack, Pierre Thomas, and Mike Levine. 2016. Active Shooter Incidents Continue to Rise, New FBI Data Show. 06 15. Accessed 08 03, 2016. http://abcnews.go.com/US/active-shooter-incidents-continue-rise-fbi-data-shows/story?id=39876178.
- Ellifritz, Greg. 2014. 10 Lessons Learned from the new FBI Study on Active Shooters. 09 24. Accessed 08 03, 2016. http://www.activeresponsetraining.net/10-lessons-learned-from-the-new-fbi-study-on-active-shooters.
- Federal Bureau of Investigation. 2013. “A Study of Active Shooter Incidents in the United States Between 2000 and 2013.” FBI. 09 16. Accessed 08 03, 2016. https://www.fbi.gov/file-repository/active-shooter-study-2000-2013-1-1.pdf/view.
- “Active Shooter Incidents in the United States in 2014 and 2015.” FBI. 06 15. Accessed 08 03, 2016. https://www.fbi.gov/file-repository/activeshooterincidentsus_2014-2015.pdf/view.
- Wikipedia The Free Encyclopedia. 2016. Bounding Overwatch. 06 19. Accessed 08 03, 2016. https://en.wikipedia.org/wiki/Bounding_overwatch.
Warrior Expo is an embodiment of ADS Inc.’s mission to actively seek out customers’ equipment and logistics challenges and deliver innovative, cost effective solutions that enhance their ability to complete their missions.
Come shoot some rounds in the Indoor Shoot House, apply TCCC in simulated medical scenarios, even board an HH-60 Casevac. It’s all happening
WHERE TACTICAL MEETS INTERACTIVE:
Indoor Shoot House
Come experience first-hand solutions that will allow you to adapt your firearm training program to be safer, efficient, cost-effective and gun smoke free.
Visit the Indoor Shoot House for hands-on, indoor target practice with Ultimate Training Munition’s (UTM)
UTM’s cutting-edge non-lethal training equipment and shoot house barrier systems allow for versatile and cost-effective training in any environment. Whether you require training for a company or a platoon-sized element, shooting lanes or a small shoot house, these barriers can be used anywhere to provide a conductive training environment.
Dark Room Night Vision Lab
Test the latest night vision and thermal energy technology in a dark room designed for a realistic simulation. The Night Vision Lab is a 20 x 20 ft.
Stop by the Shoot House to see the latest technology from exhibitors such as: Targamite, Daniel Defense, Trijicon, Sig Sauer, L-3 EOTech and Ultimate Training Munition (UTM).
DuPont Thermo-Man® Man
Wired with a hundred and twenty-two thermal sensors and capable of being blasted at temperatures higher than 2,000 degrees Fahrenheit, DuPont™Thermo-Man® is the world’s most advanced life-size thermal burn injury evaluation system. It’s a critical tool in developing flame-resistant fabrics for the toughest military challenges.
Located in front and across the street of the Virginia Beach Convention Center, come visit the DuPont™ Thermo-Man® and witness how the right garments can help protect personnel from even the most intense flash-fire conditions. Enjoy ice cream and cool down while you watch DuPont™ turn up the heat!
DEMO TIMES:
- Thursday, July 14 : 1100 and 1500
- Friday, July 15 : 1100
Experience Your Mission FOB
Come see the products from 65+ participating exhibitors in action in this totally integrated, simulated forward operating base.
We’ve created the ultimate forward operating base (FOB) simulated
HIGHLIGHTS:
- Visit the HDT Command Center for a realistic simulation of a forward operating base command station. On display will be an 82″ LED EZ-Lift display, a new 46″ tilt and table touch screen display, a dual 60″ EZ-Lift LED display, a conference
table-top microphone system, a 60″ interactive command table, a 32″ tilt and table touch screen display, a beacon and Bigfoot Audio System, a new tactical smart table, a 62 x 40″ HD projection system, a 72 x 45″ HD projection system and a JITC Approved Digital Video Distribution System. - Located outside of the HDT motor pool, check out the NOMAD Tactical Command Vehicle, where you can climb inside a mobile command center and see all the bells and whistles of a fully customizable on-the-move communication workstation. It also features live
stream video cameras that can extend and rotate high above the vehicle, a fold out conference table, loud speaker, 17,000 lb towing capacity and much more. - Experience Your Mission FOB is surrounded by HESCO barriers
that when earth -filled creates the ultimate live firing range. Whether the footprint requires Precision Rifle Range, Pistol Range, or a Tactical Training Facility, there is no limit to the length of structures that can be created when using HESCO earth-filled barriers. With decades of live ring and simulation training experience the HESCO Technical Support Team can assist with the design of the ultimate shooting range in a wide range of configurations from a 15 x 15 ft.room to a maze-like formation with elevated watch towers. - Check out the HH-60 Casevac Training Simulator. It’s a mobile trailer that provides helicopter extrication training in a warfare theater replica environment that shakes, produces fake smoke and creates realistic helicopter noise.
- Stop by the Special Missions section of
Experience Your Mission to see a custom designed Explosive Ordinance Disposal (EOD) dive & Combat Rubber Raiding Craft (CRRC) trailer from Float-On Trailer. This unit can hold your 4.7M Wing Inflatables CRRC, outboard engines on a forward rack, and features an enclosed section for storage of additional items such as a breathing air compressor, SCUBA gear, dry suits, and more. - Improvised Electronics specializes in replicating Improvised Explosive Devices (IED’s) found on today’s battlefield. By fusing current threat replicas with state-of-the-art communications and control systems and then integrating them with world class battlefield effects, their products provide
full-solution realistic training devices to support the continuum of operations across the spectrum of world conflicts. Visit their section in Special Missions to learn more about their training aids, blast and automatic weapons simulators. - Progress Solar will be displaying their solar powered water purification system. This trailer based tool can provide fresh, potable water down range. The system itself can be used in disaster relief operations without putting a strain on the logistics supply chain for fuel.
- Last but not least, stop by Endeavor Robotics and operate an all-terrain man-transportable ground robot. Test your skills by manipulating the arm to grab an ADS prize!
Cool Down with ADS
Attend the ADS Customer Forum & receive a free ADS Nalgene!* Drink lots of water and stop by the ice cream and slushy stations to cool down!
Nalgene Bottle – Attend ADS Connects Customer Feedback Forum to be a part of the new ADS Connects Customer Portal. As we begin to build out this amazing new platform, nothing is more valuable to us than your input and suggestions. Receive a FREE 32 oz. Nalgene water bottle in exchange for your feedback. While supplies last!
- Thursday, July 14, Room #2C (upstairs): 1100 – 1200, 1400 – 1500
- Friday, July 15, Room #2C (upstairs): 1130 – 1230
Ice Cream – Visit the DuPont outdoor exhibit where Ice cream will be provided as you watch the DuPont™ Thermo-Man® reach temperatures upwards of 2,000 degrees Fahrenheit!
- Thursday, July 14: 1100 and 1500
Solar Powered Slushies – Stop in front of the Virginia Beach Convention Center and watch a solar power generator produce enough energy to run a slushy machine!
- Thursday, July 14, Power Generation Corner (outside): 1100 – 1500
Warrior Expo East is more than just a secure environment for defense organizations and the end user, Procurement Specialists, Program Managers to meet one on one. It’s also a great time for registrants to walk away with valuable information that they can utilize or take back to their company for further review or action.
This year, there will be 7 breakout sessions that registrants can attend throughout the show. Warrior Expo East’s breakout sessions are designed around product/contracting education, discussions of hot-button issues, and professional development. Add the event(s) to your calendar and take a break from your busy work day to listen, discover and learn.
PRODUCT / CONTRACT EDUCATION:
Soldier-Portable ISR: Personal Micro UAV Systems.
Presenter: Craig Palmer, Prox Dynamics Date: July 14, 12:30 PM | Location: ADS Solutions Suite Booth #:920
Discover the latest Personal Micro UAV Reconnaissance Systems that
DLA Tailored Logistics Support (TLS) Program Overview
Presenter: Brad Anderson Vice President of Contracts ADS, Inc. Dates: July 14 & July 15, 10:30 AM | Location: ADS Solutions Suite Booth #: 920
Prox Dynamics Black Hornet Micro AUV
The TLS Program Provides Agile, Flexible and Efficient Procurement for Rapid Obligation of Funds. The Tailored Logistics Support (TLS) Program enables customers to order commercial, off-the-shelf part numbered items within the scope of the contract. Since multiple vendors are solicited for prices, customers benefit from a competitive business model that will ensure best value for the customer. Come hear more about the programs that hundreds of customers are taking advantage of to simplify procurement.
LBT and Dynamis Alliance Combatives
Combatives Demo & Training
Presenter: London Bridge Trading (LBT) | Dynamis Alliance Date & Time: July 14, 3:30 PM July 15, 2016: 11:30 AM | Location: Booth #1101
Train at Real Speeds in a Multitude of Environments. ADAPTIV gear allows the end user to train at real speeds in a multitude of environments. Its injury-prevention/impact-reduction system enhances training performance by allowing operators to realistically practice detainee handling, shoot/don’t shoot drills with approved marking cartridges, and other close-quarters combat skills.
DISCUSSIONS ON HOT BUTTON ISSUES:
Protecting High-Value Assets from Corrosion During Storage
Presenter: Jeff Garfinkle, Plank Road Technologies Date: July 14, 2:30 PM | Location: ADS Solutions Suite Booth #: 920
You have invested millions of dollars in equipment – shouldn’t you protect it? Storing assets over the long-term is historically a high-cost, labor-intensive endeavor. Structures to house assets combined with consistent monitoring for inevitable loss and/or degradation makes long-term storage the opposite of what it should be.
Plank Road Tehcnology Storage Solution
Trying to be more efficient with your agency’s water or energy use? Learn about available funding for these programs.
Presenter: Dr. Tim Unruh, Director of the Federal Energy Management Program (FEMP), U.S. Department of Energy (DOE) Date: July 14, 11:30 AM | Location: ADS Solutions Suite Booth #: 920
The Federal Energy Management Program (FEMP) offers financing options for agencies that are ready to implement energy and water efficiency projects. Carefully matching available project financing options with specific situations can make the difference between a stalled, unfunded project and a successful project that generates energy and cost savings. Session attendees will learn about Energy Savings Performance Contracts (ESPCs), the ENABLE Program, Utility Energy Service Contracts (UESCs) and Power Purchase agreements (PPAs).
PROFESSIONAL DEVELOPMENT:
Six Seconds to Success: How to Stand Out in the Competitive Job Market.
Presenter: Jen Edwards Vice President of HR ADS, Inc. Date: July 14, 1:30 PM | Location: ADS Solutions Suite Booth #: 920
You have the experience that employers want. How can you put it all on paper to win your dream job? You have the experience that employers want.How can you put it all on paper to win your dream job? “6 Seconds to Success” will help you present yourself in a way that employers will notice.
Influencing Others Without (Or With) Authority
Presenter: Jen Edwards Vice President of HR ADS, Inc. Date: July 15, 2:00 PM | Location: ADS Solutions Suite Booth #: 920
In this session, attendees will discuss four major personality styles (or social styles) and help you identify which style you are and provide insight on increasing your influence on others.
Jennifer Weir Edwards, SPHR, SHRM-SCP: Vice President, Human Resources
To learn more about educational opportunities and to register for Warrior Expo- click here
TWI to Provide AECOM with Procurement Services
VIRGINIA BEACH, Va. (June 28, 2016) – Since April of this year, TWI, an ADS company, has been supporting a new service that will help the UK Government deliver critical aid around the world. Led by AECOM, Delivering Procurement Services for Aid (DPSA) will support the Department for International Development (DFID) with its global procurement and logistics requirements. Procuring and delivering goods & equipment in a timely, reliable, cost efficient manner is critical for developing aid programs worldwide. Under the DPSA alliance, TWI will manage the sourcing, acquisition, consolidation, and delivery of much-needed items including power-generation equipment, vehicles, communications and IT hardware, pharmaceuticals, medical supplies, laboratory appliances, educational tools, shelters and other life-altering products. As a leading supply chain integrator, TWI’s customer-driven solution set of technology and human resources will be leveraged to add value across the expansive DFID geography. Project locations are expected to span throughout Asia, Africa and the Middle East. DFID leads the UK’s work to end extreme poverty and TWI is proud to be part of AECOM’s team in delivering this important program. More details about this new service available at www.dpsa.org.uk/news/.
Related News:
TWI Joins the ADS, Inc. Family
ADS, Inc. Finalizes Acquisition of Theodor Wille Intertrade (TWI), a Leading International Prime Vendor to the U.S. Department of Defense.
About Theodor Wille Intertrade (TWI)
TWI provides innovative, integrated and trusted solutions that make challenging global supply chains work. The company leverages the latest technology and methodologies to develop smarter, more efficient and transparent international supply chain management, supply chain analytics and procurement outsourcing solutions. Putting their corporate and individual experience along with their unparalleled knowledge base to work for clients in a wide range of challenging markets is at the core of their business. TWI is a wholly owned subsidiary of ADS, Inc.
About ADS
ADS Inc. is a leading value-added logistics and supply chain solutions provider that proudly serves all branches of the U.S. Military, federal, state and local government organizations, law enforcement agencies, first responders, partner nations and the defense industry. ADS is a Top 50 Department of Defense Contractor and Gold Tier supplier for the Defense Logistics Agency. The company is focused on solving customers’ challenges by providing the best product and service offerings, the broadest array of procurement and contract options, world-class support and legendary customer service.